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Customer Feedback Survey

We appreciate you choosing us for your project and want to continue a great partnership! Your feedback is important to us. 

Customer Feedback Survey
Thank you for choosing Hatchett Design Remodel. We value your feedback, and your insights are crucial for us to enhance our projects and customer service. Please take a few moments to share your thoughts through this brief survey.

Name*

Name*

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1. Service/Product Satisfaction:

a. How satisfied are you with the overall quality of our products/services?*

1. Service/Product Satisfaction:

a. How satisfied are you with the overall quality of our products/services?*

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b. Please provide specific feedback on what you liked most about our products/services.

b. Please provide specific feedback on what you liked most about our products/services.

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c. In what areas do you think we can improve our products/services?

c. In what areas do you think we can improve our products/services?

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Part 2/5: Communication and Support

a. How satisfied are you with the communication from our team throughout our engagement?*

a. How satisfied are you with the communication from our team throughout our engagement?*

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b. Were your inquiries and concerns addressed in a timely and effective manner?*

b. Were your inquiries and concerns addressed in a timely and effective manner?*

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c. Please share any suggestions for improving our communication and support.

c. Please share any suggestions for improving our communication and support.

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Part 3/5: Overall Experience

a. How likely are you to recommend Hatchett Design Remodel to others?*

a. How likely are you to recommend Hatchett Design Remodel to others?*

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Very likely
Likely
Neutral
Unlikely
Very Unlikely
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b. Who do you know that is considering a remodeling project and would want to work with us? A member of our team will be in touch with you to confirm.

b. Who do you know that is considering a remodeling project and would want to work with us? A member of our team will be in touch with you to confirm.

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c. Is there anything specific that stood out during your experience with us?

c. Is there anything specific that stood out during your experience with us?

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c. How can we enhance your overall experience with Hatchett Design Remodel in the future?

c. How can we enhance your overall experience with Hatchett Design Remodel in the future?

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Part 4/5: Additional Comments

a. Do you have any additional comments or suggestions that haven't been covered in the survey?

a. Do you have any additional comments or suggestions that haven't been covered in the survey?

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Part 5/5: Future Collaboration

a. Are there any specific services or products you would like to see us offer in the future?

a. Are there any specific services or products you would like to see us offer in the future?

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b. Would you consider working with us again in the future?*

b. Would you consider working with us again in the future?*

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